Terms & Conditions

1. Services

Shine Panel Care provides solar panel bird proofing, solar panel cleaning, and related services in Brisbane and surrounding areas. All services are performed by trained technicians in accordance with Queensland workplace health and safety requirements.

We do not perform roof repairs, structural modifications, re-bedding, painting, or electrical or plumbing work.

2. Quotes and Pricing

All quotes provided by Shine Panel Care are fixed-price unless explicitly stated otherwise. Our standard mesh installation rate is $23 per linear metre, inclusive of GST. Cleaning prices are tiered by panel count as published on our pricing page.

Final pricing may vary if site conditions differ materially from those described at the time of quoting (e.g., additional roof faces, obstructions, or safety requirements not previously disclosed).

3. Bookings and Cancellations

Deposits are non-refundable if you cancel or reschedule without reasonable notice (less than 48 hours). Deposits will be credited toward rescheduled bookings if cancellation results from weather or site conditions beyond either party's control.

We reserve the right to reschedule appointments due to weather conditions that prevent safe roof access. We will notify you promptly and offer the earliest available alternative date.

4. Warranty

All bird proofing mesh installations include a 10-year product warranty on mesh and clips, . Warranty conditions include:

• The warranty applies to the original purchaser only and is non-transferable
• Panels must be professionally cleaned and inspected at least once every 24 months to maintain warranty coverage
• Labour is covered for the first 12 months; after this period, labour costs may apply to warranty claims
• The warranty does not cover damage from natural disasters, accidental damage, unauthorised repairs, or neglect

To make a warranty claim, contact us at 0451 090 150 with your proof of purchase and a description of the issue.

5. Access and Property

You must ensure we have safe, unobstructed access to your roof on the day of installation. Shine Panel Care technicians will take care to protect your property and will leave the site clean on completion.

We are not liable for pre-existing damage to your roof, panels, or property that is identified during the course of work.

6. Limitation of Liability

To the maximum extent permitted by law, Shine Panel Care's liability for any claim arising from our services is limited to the total amount paid for the relevant service. We are not liable for indirect, consequential, or economic loss.

7. Australian Consumer Law

Nothing in these terms limits your rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded under Australian Consumer Law, including that services will be rendered with due care and skill.

8. Contact

Questions about these terms? Contact us at Email Us or 0451 090 150.